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submitting the online order form, or by using Tasnet Webhosting’s
service, Customer hereby agrees to Tasnet Webhosting’s Terms of
Service (TOS), Acceptable Use Policy (AUP), No Spam Policy (NSP),
and Privacy Policy.
Unless otherwise specified, in this TOS, the AUP, the NSP, and the
Privacy Policy, the usage of “us”, “we”, “our”, and “ours” shall
refer to Tasnet Webhosting. The usage of “you”, “your”, “they”,
and “them” shall refer to the Customer of Tasnet Webhosting.
Moreover, in this TOS, the AUP, the NSP, and the Privacy Policy,
“Tasnet” shall refer to Tasnet Webhosting. “Tasnet ” and “Tasnet
Webhosting” shall have the same meaning and shall be interchangeable.
Customer agrees that it shall comply with this TOS, Tasnet Webhosting’s
Acceptable Use Policy (AUP), and Tasnet Webhosting’s No-Spam Policy
(NSP). Customer further agrees that it has read Tasnet Webhosting’s
Privacy Policy and agrees to all the terms and conditions in the
Privacy Policy. In this document, the word “Agreement,” with a capital
“A,” refers to the TOS, the AUP, the NSP, and the Privacy Policy
collectively.
1. General Terms.
In consideration of hosting services
to be delivered, Customer agrees to be bound by the following terms
and conditions:
1.1. Customer agrees to pay,
in advance of each service term, for hosting services to be rendered.
1.2. Customer agrees to be bound
by the service term selected on the online order form or via applicable
promotional codes that may require Customer to order Tasnet Webhosting’s
service for a certain minimum period of time.
1.3. Customer agrees to a no-refund
policy in advance. Setup fees and monthly web hosting service fees
are non-refundable.
1.4. Non-Payment of services
shall result in a 5-day notice of disconnection. All payment failures
must be cured within 5 business days or account will be terminated.
1.5. Tasnet Webhosting is not
and shall not responsible for data integrity for any accounts that
are terminated, disconnected, or interrupted because of Customer’s
failure to pay for Tasnet Webhosting’s services.
1.6. Customers agree to pay all
taxes applicable to your account.
2. Agreement for Services.
2.1. Tasnet Webhosting will provide,
and Customer will purchase and pay for, the Web hosting services
(the “Services”), according to the service fees specified in the
Order for the applicable Service Description. Customer acknowledges
that the service, and service fees have been communicated to the
Customer, and that Customer is aware of all applicable charges as
per the Agreement. Customer also understands that no promotional
offers will apply to their individual service unless said promotional
offers are specified in this Agreement.
3. Payment.
3.1. Establishment and provision
of service is contingent upon receipt of payment from Customer to
Tasnet Webhosting.
3.1.1. Customer must pay in full
for the Services before Tasnet Webhosting begins to provide the
Services to Customer.
3.1.2. Setup fees will be charged
and are due at the time of the Customer’s initial request of the
Services requiring setup.
3.2. Payment is due on the defined
monthly recurring billing date of each month. All returned cheques
will be charged a £10.00 service fee. Service will be interrupted
on accounts that reach 5 days past due. Accounts that are not collectable
by Tasnet Webhosting will be turned over to an outside agency for
collection. If your account is turned over for collection, you agree
to pay to Tasnet Webhosting a “Processing and Collection” Fee of
not less than Fifty (£50.00) Pounds nor more than One Hundred Fifty
(£150.00) Pounds.
4. Delinquent Accounts.
Tasnet Webhosting may temporarily
deny service or terminate this Agreement upon failure of Customer
to pay charges when due. Such termination or denial will not relieve
Customer of responsibility for the payment of all accrued service
fees, and any collection fees to which Tasnet Webhosting may be
entitled under this Agreement or under applicable law.
5. Account Cancellation.
Customers may voluntarily cancel
their account at any time, for any reason or for no reason, by sending
an e-mail to sales@tasnet.co.uk
Once a Customer has cancelled their account, no more charges will
be billed to the account.
Customer can terminate their account for any reason or for no reason.
However, Customer understands and agrees that Tasnet Webhosting
does not provide pro-rated or any other kinds of refunds on cancellations.
All fees Customer has paid shall be nonrefundable.
6. Refunds and Disputes.
IMPORTANT NOTICE: EXCEPT AS EXPLICITLY
PROVIDED IN THIS SECTION 6, ALL PAYMENTS TO TASNET WEBHOSTING ARE
NONREFUNDABLE.
All payments to Tasnet Webhosting,
are nonrefundable. This includes any setup fees and monthly fees
regardless of usage. All billing disputes must be reported within
thirty (30) days of the time the dispute occurred. Disputed charges
to your credit card issuer, also known as chargebacks, which, in
Tasnet Webhosting sole discretion, are invalid under the terms and
conditions of this Agreement, will result in service interruption,
and reconnection fees to restore the desired service.
Without waiving any of its other
rights under this Agreement, Tasnet Webhosting offers to its Customers
a 30-day money-back guarantee on fees for hosting services only
(the “30-Day Guarantee”). If for any reason you cancel your account
by filling in the account cancellation form and submitting it to
Tasnet Webhosting within thirty (30) days of the beginning of your
service, Tasnet Webhosting will refund your money with no questions
asked; provided, however, that you have never previously obtained
a refund under the 30-Day Guarantee. If you have ever previously
obtained a refund under the 30-Day Guarantee, your account will
be canceled, but no money will be refunded to you.
Please note that the amount refunded
to you will be the amount you paid for hosting services only, and
will not include any of the following fees:
Setup fees,
• Fees for domain name registrations,
• Fees charged for exceeding your allotted disk storage space or
bandwidth,
• SSL certificate fees,
• Web design fees,
• Web site marketing fees, and
• Any other fees for services involving a third party.
The 30-Day Guarantee is subject to all of the following limitations:
o You are entitled to a maximum of one (1) 30-Day Guarantee.
o If you do not cancel your account within thirty (30) days of the
beginning of your service, your right to the 30-Day Guarantee shall
expire forever and may not be revived under any circumstances, without
the prior express written approval of Tasnet Webhosting, Inc..
o You may not transfer or assign the 30-Day Guarantee to any third
party.
o You agree that you will not circumvent the restrictions on the
30-Day Guarantee described in this document, or attempt to circumvent
those restrictions by any means, including, but not limited to,
the following actions:
? Creating multiple accounts, using the same customer name or different
customer names;
? Cancelling your account for the sole purpose of obtaining a refund
and then registering for a new account;
? Organizing multiple business entities or using assumed business
names for the purpose of circumventing these restrictions;
? Knowingly providing false or misleading information when you register
for your account; or
? Requesting a refund under the 30-Day Guarantee at any time after
you have already received a refund under that guarantee.
o If you violate any provision of any of the following policies
of Tasnet Webhosting, you will not be eligible for the 30-Day Guarantee:
? Terms of Service (TOS);
? Acceptable Use Policy (AUP); or
? No-Spam Policy (NSP).
Changes to your service, including, but not limited to, adding new
services, removing services, or changing the type of hosting plan
you have do NOT make you eligible for an additional 30-Day Guarantee.
The 30-Day Guarantee applies to your first order of Web hosting
services from Tasnet Webhosting and does not apply to any changes
to your service at any time.
7. Customer agrees not to engage
in any activity that violates any international, foreign, federal,
state, or local laws applicable to the service terms described in
this Agreement.
8. Tasnet Webhosting reserves
the right to discontinue service to any Customer it deems, in its
sole discretion, violates any condition of service including, but
not limited to, the following:
8.1. the Acceptable Use Policy,
or
8.2. the No-Spam Policy.
9. Customer agrees to defend, indemnify, and hold harmless Tasnet
Webhosting, and the parents, subsidiaries, successors, assigns,
employees and agents of Tasnet Webhosting against any losses, claims,
damages, liabilities, penalties, actions, proceedings or judgments
(collectively, “Losses”) to which an indemnified party may become
subject and which Losses arise out of, or relate to this Agreement
or Customer’s use of the Services, and to reimburse an indemnified
party for all legal and other expenses, including reasonable attorneys’
fees incurred by such indemnified party in connection with investigating,
defending, or settling any Loss whether or not in connection with
pending or threatened litigation in which such indemnified party
is a party.
10. TASNET WEBHOSTING SHALL NOT
BE LIABLE UNDER ANY CIRCUMSTANCES FOR
10.1. ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES, PUNITIVE OR EXEMPLARY DAMAGES,
OR FOR ANY LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF USE, OR LOSS
OF DATA RESULTING FROM THE USE OF TASNET WEBHOSTING’S SERVICES BY
CUSTOMER OR ANY THIRD PARTIES, REGARDLESS OF THE FORM OF ACTION
OR THEORY OF LIABILITY, OR
10.2. ANY LOSS OF DATA RESULTING
FROM DELAYS, NONDELIVERIES, MISDELIVERIES OR SERVICE INTERRUPTIONS.
11. TASNET WEBHOSTING PROVIDES
THE SERVICES AND PRODUCTS AS IS, WITHOUT WARRANTY OF ANY KIND, WHETHER
EXPRESS OR IMPLIED. TASNET WEBHOSTING DISCLAIMS ALL WARRANTIES OF
NON-INFRINGEMENT OF ANY THIRD-PARTY RIGHTS, AND DISCLAIMS ALL IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMER
SHALL BE SOLELY RESPONSIBLE FOR THE SELECTION, USE, AND SUITABILITY
OF THE SERVICES AND TASNET WEBHOSTING SHALL HAVE NO LIABILITY THEREFOR.
12. TO THE MAXIMUM EXTENT PERMITTED
BY LAW, TASNET WEBHOSTING DISCLAIMS, ALL WARRANTIES, REPRESENTATIONS
OR OTHER ENDORSEMENTS, EXPRESS OR IMPLIED, WITH REGARD TO THE INFORMATION
ACCESSED FROM, OR THROUGH, THIS SERVICE, THE SYSTEMS WHICH PROVIDE
IT, AND THE INTERNET, INCLUDING ALL WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR USE, OR NON-INFRINGEMENT OF ANY THIRD-PARTY
RIGHTS.
13. TASNET WEBHOSTING DOES NOT
ASSUME ANY LIABILITY FOR THE COMPLETENESS, ACCURACY, OR USEFULNESS
OF ANY INFORMATION DISCLOSED OR MATERIALS ACCESSED THROUGH ITS SERVICES,
ITS SYSTEMS, ITS NETWORKS, OR THE INTERNET.
14.No Waiver of Rights by Tasnet
Webhosting.
Any failure by Tasnet Webhosting
to enforce this Agreement in every instance in which it might apply
does not amount to a waiver of any of Tasnet Webhosting’s rights.
15. Arbitration.
ANY CONTROVERSY OR CLAIM ARISING
OUT OF OR RELATING TO THIS CONTACT OR ANY BREACH THEREOF IN EXCESS
OF £250.00 SHALL BE SETTLED BY ARBITRATION AND JUDGMENT UPON THE
AWARD RENDERED BY THE ARBITRATOR MAY BE ENTERED IN ANY COURT OF
COMPETENT JURISDICTION.
16. Notices.
16.1. From Tasnet Webhosting
to Customer.
Tasnet Webhosting will notify
you by e-mail of any notices that Tasnet Webhosting is required
to provide to you under this Agreement, at the most current e-mail
address you have provided to Tasnet Webhosting.
By entering this Agreement, you consent to receive notices by e-mail.
You are solely responsible for ensuring that Tasnet Webhosting has
your most current e-mail address, and Tasnet Webhosting shall not
be responsible for any lost, misdirected, bounced, forwarded, or
undeliverable e-mail that Tasnet Webhosting sends to the most current
e-mail address you have provided to Tasnet Webhosting.
16.2. From Customer to Tasnet
Webhosting.
Unless otherwise specified in
this Agreement, notices to Tasnet Webhosting shall be sent to the
following address:
sales@tasnet.co.uk
17. Governing Law.
This Agreement shall be governed
by and construed in accordance with English Law without regard to
choice of law or conflicts of law provisions that would cause the
application of the law of another jurisdiction.
18. Currency.
All monetary amounts to which
this Agreement refers shall be in British pounds (Sterling)
19. Entire Agreement.
This Agreement, including all
of its component parts, comprises the entire agreement between you
(the Customer) and Tasnet Webhosting, and supersedes any prior or
previous agreements between you and Tasnet Webhosting with respect
to the subject matter of this Agreement; provided, however, that
you agree that you shall be subject to any additional terms and
conditions of which Tasnet Webhosting notifies you from time to
time, pursuant to this Agreement.
20. No Oral Modification of this
Agreement.
This Agreement may not be modified
orally.
21. Assignment.
21.1 Customer shall not assign
or attempt to assign its obligations under this Agreement without
Tasnet Webhosting’s prior and express written consent to such assignment.
21.2. Tasnet Webhosting may assign
any or all of its rights and obligations under this Agreement at
any time without prior notice to or consent of Customer.
22. Consent to Jurisdiction;
Venue.
Jurisdiction and venue for arbitration
or litigation of any dispute, controversy, or claim arising out
of, in connection with, or in relation to this Agreement, or the
breach thereof shall be proper only in a venue determined by Tasnet
Webhosting.
23. Choice of Law.
For all purposes, this Agreement
shall be deemed to have been made within the United Kingdom. This
Agreement shall be governed by the laws of the United Kingdom, and
Tasnet Webhosting and Customer each submit to the exclusive jurisdiction
of the courts of the United Kingdom should any claim or question
arise under Federal law or federal jurisdiction based upon diversity
of citizenship.
24. Force Majeure.
Tasnet Webhosting shall not be
liable or deemed to be in default for any delay or failure in performance
under this Agreement or interruption of service resulting directly
or indirectly from acts of God, civil or military authority, acts
of public enemy, war, terrorism, riots, civil disturbances, insurrections,
accidents, fire, explosions, earthquakes, floods, the elements,
strikes, labour disputes, shortages of suitable parts, materials,
labour or transportation, magnetic interference, interruptions of
electrical power or other utility service, unavailability of any
telecommunications or wireless service or connection to any telecommunications
or wireless service, or any cause beyond the reasonable control
of Tasnet Webhosting.
25. Severability of Terms of
this Agreement.
In the event that any portion
of this Agreement is held to be unenforceable, the unenforceable
portion shall be construed in accordance with applicable law as
nearly as possible to reflect the original intentions of the parties
hereto, and the remainder of the provisions shall remain in full
force and effect.
26. Limitation of Actions Arising
Under this Agreement.
Any cause of action you may have
with respect to Tasnet Webhosting’s performance or alleged non-performance
of this Agreement must be commenced within one (1) year after the
claim or cause of action arises or such claim or cause of action
is forever barred.
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